Governments and public organizations today want to improve the economic viability and increase process efficiency and transparency while better serving the needs of the public.
Our software development services provide managed project and professional services for web, mobile, and enterprise application development, testing, and modernization.
Our technology consulting services help organizations formulate actionable strategies, assess solutions, and implement best of breed package solutions for portals, business intelligence & analytics, data warehousing, customer & constituent solutions, mobility and cloud enablement. We have helped many public sector clients achieve the following:
Transparency: Government agencies are required to meet the growing expectations for transparency. Public sector executives expect to see an increase in the information that is made directly accessible to citizens as well as a growing expectation for solid social and financial returns on the investment of public dollars in IT solutions. Citizens expect more information both on the services they consume and on the value of the public investment
Focus on Citizen’s needs: The citizen expectations for speed and accuracy have been increasing. They are also looking for managing services by themselves. Instilling flexibility and speed requires the ability to harness IT throughout the organization, including the back office
Adaptability: New public sector business models are essential in improving service quality. The process and technology has been continuously changing and hence the organizations are required to quickly adapt to the changing business model. It has become a strategic priority for government agencies.
ROI: Public sector organizations need to justify significant capital expenditures. This not only incorporates traditional financial return on investment (ROI), but soon it will be required to measure social and political ROI as well. The return on public sector IT investments will be calculated not only by financial measures, but also the measure of the social and political outcomes of public sector initiatives and the level of improvement in services and information. Only with a flexible IT architecture will public sector organizations be able to adapt quickly to deliver greater value to their constituencies amidst the social and economic changes going on around them
Managing Human Resources: Utilizing IT and user acceptance of new technologies are two of the biggest changes in public sector operations. Adaptation of the workforce and overcoming cultural resistance to organizational change are a big part of that challenge, one that may be met by engaging both younger and senior employees in process.